Basic needs first
Rest, food, hygiene, dignity, and a safe place come before treating paperwork as the main event.
Shelter
How our shelters work
Firebird's shelter model starts with a simple idea: the organization should adapt around the person in crisis, rather than making the person prove they can navigate the organization.
IN DEVELOPMENT Final opening-day procedures will be published before operations begin.
The model
Care is expected
Care is treated as something that can be taught, practiced, expected, documented, and reviewed.
Learn more →Records matter
ShelterNow is intended to make documentation part of the operating system so Firebird can examine what happened and whether changes worked.
Learn more →Success after the stay
Firebird measures itself by how people are living a year later and by whether its own staff stay, not by how many beds it filled.
Learn more →