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If You Are in Immediate Danger

If you are in immediate danger, experiencing a medical emergency, or need urgent help right now, call emergency services immediately.

Call 911 for emergencies.

Firebird Holdings is not an emergency response service and this website is not monitored twenty-four hours a day.

If you are unsafe, injured, at risk of harming yourself, or believe someone else is in immediate danger, contact emergency services or go to the nearest emergency room.

You Are Not Alone

Experiencing homelessness or housing instability can feel overwhelming, isolating, and confusing.

You may not know where to go, who to call, what information you need, or whether help is available. That uncertainty can make an already difficult situation feel even harder.

Firebird Holdings was created because people should not disappear inside the systems meant to help them. Every person deserves to be treated with dignity, patience, and respect.

As Hearthside and future Firebird campuses develop, this page will continue to provide updated information about available services, referrals, eligibility, and next steps.

Current Campus Status

Hearthside is currently being developed as the first Firebird Adult Campus.

Because the campus is still in development, services may not yet be available for direct intake. As opening information becomes available, this page will be updated with clear instructions about referrals, eligibility, contact information, and intake procedures.

We know people need help before every system is fully built. If Hearthside is not yet open or does not currently have availability, we encourage you to contact local emergency shelters, county human services, crisis hotlines, outreach teams, or emergency services when appropriate.

How Referrals Work

Firebird Holdings believes the referral process should be simple, respectful, and centered on the individual.

As Hearthside becomes operational, referrals will generally be coordinated through trusted community partners such as counties, hospitals, behavioral health providers, outreach teams, veteran organizations, and nonprofit agencies.

Referral procedures may vary depending on campus availability, eligibility requirements, funding sources, and community partnerships.

Our goal is to make the process as clear as possible so individuals and referral partners understand what to expect before someone arrives.

Who We Hope to Serve

Hearthside is being developed to support adults experiencing homelessness or housing instability who can benefit from a structured, supportive environment focused on stabilization and long-term independence.

As Firebird Holdings expands, additional campuses will serve different populations while following the same infrastructure-first philosophy.

Specific eligibility requirements will be published as campuses become operational and funding partnerships are finalized.

What You Can Expect

Every person deserves to be welcomed with dignity.

While procedures may evolve, Firebird Holdings intends every campus to provide a consistent experience focused on respect, communication, and stability.

During the intake process, individuals may be asked questions about their current situation, medical needs, support systems, housing goals, and immediate concerns. This information helps staff understand how best to provide support.

Our goal is not simply to assign a bed. Our goal is to begin building a relationship that supports long-term success.

What to Bring (When Available)

When possible, individuals may be encouraged to bring personal items that help make the intake process smoother.

• Government-issued identification (if available)
• Current medications
• Medical insurance information (if applicable)
• Important legal or personal documents
• Emergency contact information
• Clothing and personal belongings that fit within campus guidelines
• Any information provided by the referring agency

We understand that not everyone will have these items. Staff will work with residents to identify missing documentation and connect them with available resources whenever possible.

Our Commitment to Every Person

No matter how someone arrives at a Firebird campus, they deserve to be treated with kindness, professionalism, and respect.

We recognize that every individual has a different story, different experiences, and different goals. Our responsibility is to provide structure, encouragement, accountability, and support while helping each person move toward greater stability.

Every conversation matters. Every interaction matters. Every person matters.

Community Resources

Firebird Holdings believes no organization should work alone.

If Hearthside is not currently open, does not have available space, or is not the right fit for your situation, there may be other organizations in your community that can provide assistance.

Depending on your location, resources may include:

• Emergency shelters
• County Human Services
• Behavioral health providers
• Domestic violence shelters
• Veterans services
• Food shelves and meal programs
• Housing navigation services
• Employment assistance programs
• Crisis response teams
• Community outreach organizations

As Firebird Holdings grows, this page will include a searchable directory of community resources and trusted partner organizations.

Frequently Asked Questions

Can I walk into Hearthside today?

Hearthside is currently under development. As the campus prepares to open, this page will be updated with current intake procedures, operating hours, and availability.

Can a family member request help for someone else?

Yes. Family members, friends, healthcare providers, social workers, and community organizations are encouraged to contact us with questions about available services and referral options.

Will Firebird Holdings help me find other resources?

Whenever possible, we hope to connect individuals with appropriate community resources, even when Firebird Holdings is not able to directly provide services.

Will more campuses be available in the future?

Yes. Hearthside is the first Adult Campus planned under the Firebird Model. As additional campuses are developed, this page will provide updated information about locations, services, and referral options.

A Final Word

If you are reading this because life feels uncertain right now, we want you to know one thing:

You matter.

Your current circumstances do not define your value, your potential, or your future.

Firebird Holdings exists because we believe every person deserves the opportunity to rebuild stability with dignity, support, and hope.

Whether your journey brings you to Hearthside or another organization, we sincerely hope you find the encouragement, resources, and people you need to move forward.

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