Careers at Firebird Holdings

Work With Purpose

Firebird Holdings is building more than campuses. We are building the infrastructure that allows people to serve others well.

That means our careers page is not just about job openings. It is about the kind of workplace we intend to build and the kind of people we hope will help carry the mission forward.

We believe homelessness work requires compassion, discipline, patience, emotional maturity, teamwork, accountability, and strong systems. People doing this work deserve leadership that respects the difficulty of the job and provides the tools needed to do it well.

As Firebird Holdings grows, future opportunities may exist across campus operations, client care, security, technology, administration, program development, training, facilities, fundraising, communications, and leadership.

Why Staff Matter

Buildings do not create stability by themselves. Technology does not create trust by itself. Policies do not create dignity by themselves.

People do.

The quality of every Firebird campus depends on the people working inside it. Staff members are the ones who notice when a resident is struggling. They are the ones who sit with someone through a hard moment. They are the ones who reinforce expectations, celebrate progress, de-escalate conflict, guide daily routines, and help residents believe that change is possible.

Because staff are central to the mission, Firebird Holdings treats staff support as part of the infrastructure. Supporting employees is not separate from supporting residents. It is one of the ways we protect the quality of care residents receive.

Our Workplace Philosophy

Firebird Holdings believes healthy systems are built by healthy teams.

We do not believe burnout should be accepted as normal. We do not believe employees should be praised for being exhausted. We do not believe staff should be asked to carry emotionally demanding work without training, leadership, tools, and support.

Our goal is to create a workplace where employees understand their roles, receive meaningful training, have access to clear systems, and feel respected as people.

This does not mean the work will be easy. Work connected to homelessness, crisis, trauma, and instability is never easy. But difficult work should still be supported work.

Who We're Looking For

Firebird Holdings is looking for people who care deeply about helping others while also believing that strong systems make compassionate care possible.

We value integrity, humility, emotional maturity, curiosity, accountability, and a willingness to keep learning. Every member of our team should be committed to treating residents, coworkers, volunteers, and community partners with dignity and respect.

We understand that no applicant will know everything. Technical skills can be taught. Procedures can be learned. Technology can be mastered.

Character, however, is something we value above everything else.

We are looking for people who are willing to serve, willing to learn, willing to collaborate, and willing to improve both themselves and the organization every single day.

Training & Professional Development

Every Firebird Holdings employee deserves to begin their career with confidence.

Training is not something that happens during the first week and then disappears. It is an ongoing investment that continues throughout every employee's career.

Future training opportunities may include:

• Trauma-informed care
• De-escalation techniques
• Mental health awareness
• Crisis intervention
• Professional communication
• Leadership development
• ShelterNow technology training
• Emergency preparedness
• Conflict resolution
• Resident engagement
• Safety procedures
• Continuous education opportunities

The better prepared our staff are, the better supported our residents become.

Career Growth

Firebird Holdings is being built with the future in mind.

As additional Adult Campuses, Youth Campuses, and technology initiatives are developed, new leadership opportunities will continue to emerge throughout the organization.

We believe people should have opportunities to grow professionally without needing to leave the mission they care about.

Many future leaders within Firebird Holdings may begin in frontline positions before advancing into supervisory, management, corporate, technology, operations, training, or executive leadership roles.

When our organization grows, we want our people to grow with it.

The Culture We're Building

Culture is created by thousands of small decisions made every day.

We want Firebird Holdings to become a workplace where employees feel respected, trusted, challenged, supported, and encouraged to bring their best ideas forward.

We believe mistakes should become opportunities to improve systems rather than opportunities to assign blame.

We believe good ideas can come from anyone.

We believe leadership should listen.

We believe accountability should be consistent.

And above all, we believe the way we treat each other inside the organization directly affects the way residents experience our campuses.

Supporting Employee Well-Being

The work we do is meaningful, but it can also be emotionally demanding.

Supporting people through crisis requires energy, patience, and resilience. Firebird Holdings believes caring for employees is essential to caring for residents.

As the organization grows, we intend to provide leadership support, opportunities for reflection, continuing education, professional development, and resources that help employees maintain long-term careers without sacrificing their own wellbeing.

Healthy teams create healthy organizations. Healthy organizations create healthier communities.

Current & Future Opportunities

Firebird Holdings is currently building the infrastructure that will support Hearthside and future Firebird campuses. While not every position is open today, we are actively building relationships with people who share our mission and want to grow alongside the organization.

Future career opportunities may include:

• Resident Support Specialists
• Case Managers
• Peer Support Specialists
• Behavioral Health Professionals
• Campus Supervisors
• Security Officers
• Operations Managers
• Volunteer Coordinators
• Technology Specialists
• Software Developers (ShelterNow)
• Administrative Professionals
• Facilities & Maintenance
• Fundraising & Development
• Human Resources
• Finance & Accounting
• Executive Leadership

As Firebird Holdings expands, new opportunities will be announced on this page.

Our Benefits Philosophy

Meaningful work deserves meaningful support.

As Firebird Holdings grows, our goal is to provide competitive compensation, opportunities for advancement, continuing education, leadership development, and a workplace where employees can build long-term careers.

While specific benefit offerings will evolve over time, our commitment remains the same: we want people to build careers here—not simply work jobs here.

Investing in employees is one of the ways we invest in better resident outcomes.

Our Hiring Process

We believe hiring should be thoughtful, respectful, and transparent.

Although the exact process may vary depending on the position, applicants can generally expect:

1. Application Review
2. Initial Conversation
3. Interview Process
4. Reference & Background Checks (where applicable)
5. Employment Offer
6. Comprehensive Training & Onboarding

Our goal is to find people who not only have the skills to perform the work, but who also believe in the values and culture that define Firebird Holdings.

Equal Opportunity

Firebird Holdings is committed to building a workplace where every employee is treated with dignity, fairness, and respect.

Employment decisions are made based on qualifications, experience, organizational needs, and the ability to contribute positively to our mission and workplace culture.

We believe diverse backgrounds, experiences, and perspectives strengthen organizations and help us better serve the communities with whom we work.

Frequently Asked Questions

Are you hiring right now?

As Firebird Holdings continues developing Hearthside and future campuses, positions will become available over time. We encourage interested individuals to contact us and stay connected for future opportunities.

Can I submit my resume before jobs are posted?

Yes. We welcome introductions from individuals who believe in our mission and would like to be considered as future opportunities become available.

Do you offer internships?

As the organization grows, we hope to partner with colleges, universities, and workforce development programs to provide internship and learning opportunities.

Do I need homelessness experience?

Not always. Some positions will require specialized experience, while others will focus on character, willingness to learn, and alignment with the Firebird mission.

Continue Exploring

Learn more about Firebird Holdings, our campuses, and the infrastructure-first approach that guides everything we build.