Accessibility Statement

Commitment to accessibility

Firebird Holdings LLC is committed to providing a website that can be used by as many people as reasonably possible, including people who use assistive technologies or alternative methods of accessing digital content.

Our accessibility efforts are intended to support visitors with a variety of needs, including people who may:

• Navigate with a keyboard rather than a mouse.
• Use screen readers, screen magnification, voice control, or other assistive technologies.
• Require stronger color contrast or larger text.
• Experience limited vision, hearing, mobility, dexterity, cognition, or attention.
• Prefer reduced animation or motion.
• Access the website from a mobile device, older device, or limited internet connection.

We aim to consider accessibility throughout the design, writing, development, and review of our public-facing materials.

Accessibility standard

Firebird Holdings is working toward conformance with the Web Content Accessibility Guidelines 2.2 at Level AA .

WCAG organizes accessibility around four primary principles. Digital content should be:

• Perceivable: Information should be available in ways users can perceive.
• Operable: Website controls and navigation should be usable through different input methods.
• Understandable: Information and interactions should be clear and predictable.
• Robust: Content should work reliably with current and future technologies, including assistive technology.

Current accessibility features

The Firebird Holdings website is being designed with accessibility practices that include the following features.

Known and possible accessibility limitations

Some website content, integrations, or materials may not yet provide an ideal experience for every visitor or assistive technology.

Possible limitations may include:

• Older documents that were not originally created in an accessible format.
• Images, graphics, or media that may require improved alternative descriptions.
• Third-party forms, donation tools, maps, videos, or embedded content that Firebird Holdings does not fully control.
• Differences in how browsers, devices, and assistive technologies interpret website features.
• New pages or features that may require additional accessibility review after publication.

When we become aware of a meaningful accessibility barrier, we will review the issue and work toward a reasonable correction or alternative method of access.

Third-party services and content

Firebird Holdings may link to or use services provided by third parties. These may include website hosting, donation processing, email services, forms, analytics, videos, maps, or future software tools.

Third-party services maintain their own platforms, accessibility practices, privacy policies, and terms. Firebird Holdings may not be able to directly modify every accessibility feature within those services.

We intend to consider accessibility when selecting and reviewing third-party tools. When a third-party barrier prevents access to important information or functionality, visitors may contact us to request assistance or an alternative method.

Documents and alternative formats

Firebird Holdings may publish reports, presentations, PDFs, policies, informational materials, or other downloadable documents.

We intend to improve the accessibility of future documents through practices such as:

• Logical heading structures.
• Descriptive document titles.
• Meaningful reading order.
• Alternative text for informative images.
• Readable contrast and font sizing.
• Accessible links and tables where reasonably possible.

A visitor who cannot access a document may request the information in another reasonable format. Availability and response time may depend on the size, complexity, age, and purpose of the requested material.

Future services and ShelterNow

ShelterNow and other Firebird Holdings technology initiatives remain in development and are not represented as fully operational public services through this Accessibility Statement.

As future digital platforms are designed, Firebird Holdings intends to consider accessibility in areas such as:

• Account registration and authentication.
• Forms and data-entry workflows.
• Dashboards and navigation.
• Error identification and instructions.
• Status notifications and alerts.
• Keyboard and assistive-technology compatibility.
• Training and support documentation.

Future platforms may have separate accessibility documentation, support processes, contractual requirements, or product-specific statements before they become operational.

Testing and continuous improvement

Firebird Holdings intends to review accessibility through a combination of design practices, code review, browser testing, keyboard testing, automated tools, and user feedback.

Our ongoing improvement work may include:

• Reviewing new pages before or after publication.
• Checking heading structures and page landmarks.
• Testing links, buttons, menus, and forms with a keyboard.
• Reviewing text contrast and content readability.
• Improving image descriptions.
• Correcting issues identified through feedback.
• Updating website components as standards and technology evolve.

Accessibility improvements may be prioritized based on severity, user impact, technical complexity, and the importance of the affected service or information.

Accessibility feedback and assistance

We welcome feedback from visitors who experience difficulty accessing information or using a website feature.

When reporting a barrier, please include as much of the following information as you are comfortable providing:

• The page address or page name.
• The information or feature you were trying to access.
• A description of the problem.
• The browser, device, or assistive technology involved, when relevant.
• A preferred method for receiving the information or response.

Updates to this statement

Firebird Holdings may revise this Accessibility Statement as the website, organization, legal requirements, accessibility standards, and future services evolve.

Updated versions will be posted on this page with a revised effective or review date when appropriate.

Current effective date: July 2026